Privacy Policy
Learn how SkillUp collects, uses, stores, and protects your information.
Last updated: March 17, 2026
Information We Collect
We collect information that helps us provide, improve, and secure the SkillUp platform. This includes information you provide directly and data collected automatically during use.
Information You Provide
- Full name, username, and email address
- Account credentials and profile details
- Course activity, quiz responses, and submissions
- Support messages and feedback
Information Collected Automatically
- Device and browser type
- IP address and approximate location
- Pages visited and session duration
- Error logs and performance diagnostics
How We Use Your Information
We process personal data only when needed to operate our services and deliver learning outcomes.
- Create and manage your account
- Track course enrollments and progress
- Personalize recommendations and learning paths
- Respond to support requests and security incidents
- Comply with legal and regulatory obligations
Data Security
Although we apply strong security controls, no online service is 100% secure. We recommend using strong passwords and keeping your login details private.
Data Retention
We keep personal information only for as long as necessary to provide services, maintain records, resolve disputes, and comply with legal obligations.
If you request account deletion, we will remove or anonymize your data unless retention is required by law or for legitimate security and fraud-prevention purposes.
Your Privacy Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Correct inaccurate or incomplete information
- Request deletion of personal data
- Object to or restrict certain processing activities
- Request a copy of your data in portable format
To exercise these rights, contact us at privacy@skillup.com.
Children's Privacy
SkillUp is not intended for children under 13 without parental consent. We do not knowingly collect personal information from children under applicable minimum age thresholds.
If you believe a child has submitted personal data without proper consent, please contact us so we can investigate and take action.
International Data Transfers
Your information may be processed in countries outside your own. When this happens, we apply appropriate safeguards to ensure your personal data remains protected.
Changes to This Privacy Policy
We may update this policy periodically to reflect legal, technical, or business changes. We will post updates on this page and revise the "Last updated" date.
Significant changes may also be communicated by email or in-app notice where required.
Contact Us
If you have questions or requests related to privacy, contact us: